
Sam
Activity overview
Latest activity by Sam
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My package was marked as delivered, but I did not receive it
If your package was marked as delivered on your tracking page, but you aren't able to locate the order, there are a couple things we'll have you check! First, please check that you entered the cor...
- Sam
- Updated
- 1 follower
- 0 comments
- 0 votes
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I think my package is lost in transit
If there has been no movement or update on your tracking page for at least one week, please reach out to us at support@toybox.com so we can investigate for you! Occasionally, a package will get los...
- Sam
- 1 follower
- 0 comments
- 0 votes
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Why hasn't my order shipped?
You should get an email once your order has shipped that includes your order's tracking information. This can take a few days post-purchase as our team has to process the order, pack and fulfill it...
- Sam
- 1 follower
- 0 comments
- 0 votes
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Can I pay more for expedited shipping?
At Toybox, we only have the one Standard shipping option, so there is no option to upgrade to expedited shipping. Outside of the holiday season, you can expect to receive your item within 3-7 days ...
- Sam
- 1 follower
- 0 comments
- 0 votes
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Does Toybox offer free shipping?
Toybox does not offer free shipping. Our shipping prices are based on the weight of the items that you are ordering, so the more you order, the higher the cost will be! If you have any questions a...
- Sam
- 1 follower
- 0 comments
- -1 votes
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My discount code isn't working
If you're attempting to use a discount code, but it's not working for you at checkout, please confirm the following: Our discounts are not stackable. This means that you can only claim one discoun...
- Sam
- 2 followers
- 0 comments
- 0 votes
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My digital item/subscription isn't showing in my account
Whenever you order any digital item (Bolts, Play Packs, Toybox Plus membership, etc.), you will be immediately sent an email with steps to connect your digital item to your account. There will be a...
- Sam
- 2 followers
- 1 comment
- 0 votes
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Is there a Toybox app for my computer or laptop?
There is no app or downloadable software for a desktop computer, however, you can access your Toybox account and print from our webpage by visiting www.make.toys/toys on your preferred browser! If...
- Sam
- 1 follower
- 0 comments
- 1 vote
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What is the Toybox catalog and where can I find it?
The Toybox catalog is a free selection of 7000+ prints created by our topnotch team of Toybox Toy Designers, as well as the many Toy Designers from within the Toybox user community! We have a huge ...
- Sam
- 3 followers
- 1 comment
- 0 votes