There is printer food clogged inside the nozzle

If you have a printer with a power button, please click here for video instructions on how to take the extruder apart and remove any clogged printer food.

If you have a printer without a power button, you can take off the cover using a 2mm allen wrench to unscrew the two screws pictured below. There is one screw on each side of the nozzle.

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​​Once the cover is off, unscrew the fan:

​Then unscrew the screws pictured below:

You can also check to see if there is any filament stuck in the gears. If the gear ridges are filled in with filament, then try scraping it out with a toothpick or a small bristle brush.

There is also white tube inside the nozzle should be able to come out manually. Try to take it out and see where the filament is stuck. If it's not budging, you can press 'food' on the Toybox LCD to see if heating up the nozzle will allow the tube to come out. It might take the stuck filament with it!

If the white tube comes out and there is some filament stuck at the bottom, you can then attempt a cold pull. Note: this will only work if the filament is stuck in the nozzle - NOT if it's stuck in the white tube.

Here's how to do a pull. First, press 'food' on the LCD screen to heat up the nozzle. Then, insert the filament into the print head until you feel some resistance. Hold the filament with pliers and gently apply pressure to the material for ±1 second so that it extrudes from the print core or until it cannot be pushed any further. Then, press the 'x' on the printer LCD screen so it starts to cool. Wait about 20 seconds, then pull the filament out. The filament should have adhered to any excess residue inside and removed it from within the nozzle.

If none of this resolves your issue, please email us at [e-mail] and we'll help you from there!