There is a big glob of hardened printer food stuck all around the nozzle

Whether this issue is fixable or not will depend on how big the glob is, and where it's located.

If the glob is only external and attached only to the tip of the nozzle (like in these photos below), you should be able to fix it! 

To fix this issue, check out this article: My print, or a bit of printer food is stuck to the tip of the nozzle

If the glob is both internal and external, and stuck to multiple different parts of the nozzle (like in the photos below), it is likely not going to be fixable on your end. 

If this is the case or if you're not sure, feel free to reach out to us at [e-mail] so we can help you from there!