User

Crash

Member since
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Articles

Recent activity by Crash

  • My Toybox Alpha One printer came without a power button

    We've currently have two versions of the Toybox Alpha One printer. One has a power button, and the newer version does not have a power button. The newer model can be turned on by simply plugging th...

    • Updated
    • 4 followers
    • 0 comments
    • -3 votes

  • I did not receive my bolts

    Bolts are a digital item, not a physical item. A code is sent via email after purchase to then be redeemed in the app. You can click here for instructions on how to redeem your bolts.  If you can't...

    • Updated
    • 3 followers
    • 0 comments
    • -1 votes

  • The nozzle is scraping into the print bed

    Is your nozzle scraping into the print bed while printing like in the photos attached?  If so, your nozzle is likely calibrated too close to the print bed! To fix this issue, please try calibra...

    • Updated
    • 10 followers
    • 2 comments
    • 1 vote

  • There is a big glob of hardened printer food stuck all around the nozzle

    Whether this issue is fixable or not will depend on how big the glob is, and where it's located. If the glob is only external and attached only to the tip of the nozzle (like in these photos below)...

    • Updated
    • 6 followers
    • 0 comments
    • 1 vote

  • My device says that WiFi password is incorrect, even though I know it's correct

    If the password you are entering for your home network is correct but the printer is saying it's incorrect, here are some things to try: Try setup using a different device (phone, tablet, computer...

    • Updated
    • 4 followers
    • 0 comments
    • -2 votes

  • Where are the Toybox Plus exclusive prints?

    Any prints with the Toybox Plus symbol in the top left corner of the thumbnail are exclusive with Toybox Plus. This means that you cannot purchase these prints with Bolts, they're only available w...

    • Updated
    • 2 followers
    • 0 comments
    • 1 vote

  • Why are some premium toys region locked?

    This all comes down to licensing! Certain designs have very specific wording on where they can be used, and cannot be changed or altered by Toybox Labs. Feel free to reach out to us at support@toyb...

    • Updated
    • 3 followers
    • 0 comments
    • 0 votes

  • My print is only faintly showing on the print bed, or not showing up at all

    Are your prints coming out either very faintly, or not at all like in these photos? If so, your nozzle is likely calibrated too close to the print bed! To fix this issue, please try calibrating ...

    • Updated
    • 6 followers
    • 0 comments
    • -5 votes

  • How do I cancel my Toybox Plus membership?

    You can cancel your Toybox Plus membership in the Toybox Plus Portal. You can also reach out to us via email at support@toybox.com and we can cancel it for you!

    • Updated
    • 4 followers
    • 0 comments
    • -6 votes

  • Will the Creator Space have more features in the future?

    Yes! We are working towards developing the Creator Space to be a full 3D design program, but in the meantime, we are always adding new features to the Creator Space to expand and heighten your 3D p...

    • Updated
    • 4 followers
    • 0 comments
    • 3 votes