My prints aren't sticking to the surface

Are your prints not sticking to the print bed, being dragged around by the nozzle, or lifting up at the edges like in these photos?

   

If yes, there are a few different things that could be causing this. Here are some potential troubleshooting solutions that you can try! 

1. The most likely issue would be that your nozzle is calibrated too far away from the print bed, which is preventing the prints from being fully "pressed" into the print bed, and is causing them to be dragged around by the nozzle or lift up on the edges. To fix this issue, please try calibrating your printer. If you would prefer video instructions on how to calibrate your printer, you can click this link. Otherwise, the written step-by-step instructions are detailed in this article: What is calibration and how do I calibrate my printer?
2. This could also be happening because your print bed isn't providing enough "grip" for the prints to stick. Try adding three or four layers of masking tape to your print bed as shown in the photo below. This will provide a bit more grip for the prints that should prevent them from sliding around or lifting up at the edges. 
3. If only a portion of the print isn't sticking, your print platform may actually be uneven! You can check out this article for instructions on how to fix an uneven print platform: My print platform is uneven

If you're needing any assistance with troubleshooting, please feel free to reach out to us at [e-mail] with some photos as well as a description of what troubleshooting you've attempted so far and we'll be happy to help you out!