My Toybox LCD screen is stuck on "Loading...this may take a minute" / "Not connected"

If your screen says "loading...this may take a second" and/or "not connected" try the following steps and then try connecting again:

• Try to set up using a different device (phone, tablet, computer)
• Move the printer closer to the connection source (this should help the most)
• Unplug and plug the power cord back in
• Try connecting to a mobile hotspot
• Resetting your router
• Try doing a factory reset

If this still does not resolve your issue, please email us at [e-mail] and we'll help you from there!