Can I still access my previously purchased Play Packs after I've cancelled my subscription?

Sam
Sam
  • Updated

Yes! Once you've received a Play Pack, it's yours forever! You'll have all previous packs listed in the app or webpage under the "Play Packs" tab! 

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If you're not seeing a Play Pack in your account that you have the physical materials for, please check the following:

  • You're logged into the correct account
  • You were shipped the correct pack
  • You've got the subscription connected to your account via the connection email you received after purchase. If you need help connecting, check out this article: How do I connect my Play Pack? 

If you need any assistance, please reach out to us at support@toybox.com!

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